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As the technology of AI-powered chatbots gradually unveils its unknown hidden powers within, its desire to dictate the human race may not hit the high road.
Tinkering the brain cells with the secret ingredient of input data, AI-powered chatbots cannot replicate human reasoning, emotional intelligence, soft skills or creative ideas. Even though AI-powered chatbots are evolving and expanding at a rapid speed, learning and improvising from the datasets, they can provide irrelevant answers, misunderstand queries, and destroy a company's reputation. Without human supervision, AI-powered chatbots may fail to handle disputes, complaints or emergencies.
Shining the brightest with fed data sets, can AI-powered chatbots designed to complement human ability stand on the dicey lines between mimicry and mockery?
- Madhavi Desai