While the competition in information technology intensifies to flawlessly streamline complex business processes, Performance management, waste management, and customer satisfaction is becoming an increasing concern for enterprises.

Lean IT promises to live up to the standards of addressing these challenges with its core 5 principles of value, value stream, flow, pull, and perfection. 

The primary objective of Lean IT is the elimination of waste that occurs in 

1. Transportation, for example, on-site visits to resolve computer issues.
2. Inventory, for example, benched app development teams.
3. Motion, for example, fire fighting repeat problems.
4. Waiting, for example, slow application response time.
5. Over-processing, for example, reporting technology metrics.
6. Overproduction, for example, unnecessary delivery of low-value apps and services.
7. Defects, for example, substandard project execution.

The application of lean methodologies guarantees increased customer value, waste elimination, optimized operations, involvement of all employees, continuous improvement across all IT processes, and focused long-term goals.

Placing the customer on the pedestal and offering continuous improvement across IT infrastructure and app development, can the constant drive for superior quality and productivity be achieved in the shortest possible time?

- MADHAVI DESAI